Service Portal is a complex WEB solution integrated in the company’s portal and used by the assistance and after sales maintenance network worldwide. It includes the spare parts search, identification and order with personalised price lists, the technical documentation search and visualisation related to products and spare parts and the preparation of planned maintenance plans for the most complex systems. The software and the databases are integrated with the ERP and the company Document Management System (proprietary technologies).
K-DOC is a powerful document generation engine, designed and built to combine flexibility, performance, reliability and ease of use.
Designed in 2007 as a standalone application for the sales force of KONE International, the software has naturally evolved towards a Server solution that could satisfy the growing needs of the Customer: support for Asian languages, management of translations charged to the Customer, modularity of templates, guaranteed benefits 24 hours a day.
The latest, most recent evolution allows to generate and print on the document an identifying QR-Code: in this way it is possible to implement sophisticated document flows that, thanks to the automatic recognition of the QR-Code, minimize the need for human intervention for routing of the document.
The installation of K-DOC at KONE is able to meet the document generation needs of over 1000 users, in over 50 countries from Australia to China, from the United Arab Emirates to Taiwan, from Italy to the United States, generating over 2000 documents per day in various formats and languages, delivering them within a few seconds to the applicant’s mailbox.
The system is completed by a sophisticated control mechanism that checks its effectiveness 24 hours a day, by an effective reporting on the performance and the “mix” of requests, from a transparent communication to the users about the processing status of their requests.
Technologies: XML, HTML, SQL Server, QR-Code, VB, Microsoft Word, IIS Server
Logistic tracking system for the cold chain in the health sector.
The fundamental objective is the certification of transport in terms of duration and temperature, in order to establish the acceptability of blood and tissue samples to the performance of laboratory tests, the acceptability to the use of drugs and parapharmaceuticals. In parallel, the logistic aspects of the transport must be certified, both for the tracking of the transported goods and for the accounting of the service.
The Topgraf proposal includes the necessary hardware, software implementation and maintenance of the system. The network of devices consists of satellite devices on board the vehicle, which have the task of interacting with the vehicle, recording the states of ignition, movement, stop, as well as collecting the temperature data from wired and wireless precision probes, installed both in the half rooms than in transported containers. Each driver uses an industrial handheld computer to collect logistic data. The data collected is concentrated in server farms, where data exchange takes place with the competent client via web services.
Embedded Linux, GPRS, GPS, Can Bus, Windows Mobile, ASP.NET, Sql Server, Web services, Web
Just as there is a POS for credit cards (and it is safe and risk-free), there is also a POS for banknotes, and it is equally safe.
An initiative Sicurtecna in collaboration with Topgraf s.r.l.
The new websites of Lovato Electric (www.LovatoElectric.com) and the international branches (for example: www.LovatoUSA.com) have been created using the proprietary CMS of Topgraf Srl and they have been implemented in a Microsoft environment.
The websites have been presented at the Hannover Messe 2014, an important international exhibition in the field of the industrial automation and they represent the first Web Responsive example of the proprietary CMS of Topgraf Srl.
Smart, Advanced e Professional Edition
The project aims to reach several goals ranging from the systems energy efficiency improvement to the
remote control and the preventive maintenance.
Thanks to the systems connection to a VPN network, to the operational data collection of all devices
connected to the systems, to the statistical analysis and their correlation, the user will be able to: