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LAINOX – Configurator

Topgraf is committed to continuously creating applications that are useful for the digitization of business processes, including Lainox configurator of commercial offers.

The Configurator is a new Web software “step by step” procedure that allows you to set and valorize a LIST of PRICE LIST PRODUCTS or HYPOTHETICAL PRODUCTS in order to generate a professional and customized COMMERCIAL OFFER and a real “online shop” ORDER for ordering products directly from Lainox. The Configurator is based on quite complex rules of COMPATIBILITY and EXCLUSION between PRODUCTS, OPTIONALS and ACCESSORIES.

In this way, the Configurator guides the user (INTERNAL PERSONNEL, DISTRIBUTOR, DEALER) towards a correct configuration of all products, avoiding errors due to the use of old price lists or configurations that are not compatible with each other.

Different PRODUCT BRANDS, PRICE LISTS associated with the customer, groupings of PRODUCTS, OPTIONALS, ACCESSORIES, all this is managed in relation to the BRAND and the COUNTRY OF DESTINATION, in constant dialogue with the company ERP (SAP) connected via WebService and / or exchange of automated file and with pre-established frequency.

It is possible to store the offers and follow every order in Cloud mode too.

The Configurator is also accessible to unregistered Users (either end users or prospects) at the link https://configurator.lainox.com/: the application allows free navigation (with standard public PRICE LIST prices) and, only after authentication with confidential credentials, it grants access to further advanced functionalities mainly oriented to Lainox sales network.

Technologies: Windows (OS), IIS (Web Server), SQL Server (DBMS), .NET (BACK END side) – JavaScript, HTML5, CSS, BOOTSTRAP (FRONT END side).

ELOMA Gmbh – WebShop

ELOMA gmbh is a German company belonging to the ALI Group which builds and sells kilns for the world of Industrial Cooking (Food Service Equipments). The software is one of the latest customizations (2018) of the product à https://www.AfterSalesTools.com and includes all the latest features recently developed , from integration via WebService with the management system (SAP) for real-time issuance of purchase orders, to Web-Responsive visualization, to integration with our APPs in iOS and Android environments.

The ALI group is a group of companies and brands for the professional catering world, with different types of equipment (ovens, dishwashers, blast chillers, ice machines, kitchens, refrigerated display cabinets, food storage machines). The collaboration of TOPGRAF with the group for this type of product dates back to the distant 1996 and now includes various companies such as: Comenda, Hoonved, OEM, Scotsman, Lainox, Alphatech, Mareno, Silko, Baron, Olis, Friulinox, Polaris, Ambach, Carpigiani and Eloma.

Technologies: .NET, SQL Server, Web, Web Service, Single Sign-On, iOS, Android

Electrolux Professional – Service Portal

Service Portal is a complex WEB solution integrated in the company’s portal and used by the assistance and after sales maintenance network worldwide. It includes the spare parts search, identification and order with personalised price lists, the technical documentation search and visualisation related to products and spare parts and the preparation of planned maintenance plans for the most complex systems. The software and the databases are integrated with the ERP and the company Document Management System (proprietary technologies).

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Partiricambio.it > AfterSalesTools.com

Management of Spare Parts and Technical Documentation linked to products

The project mainly aims to research and order in a simple way (mainly through the use of graphic tables or EXPLODED) to the manufacturer through the Web, the Spare Parts related to more or less complex equipment and products. Through the use of new technologies such as Smartphone / Tablet and QRCode and / or other proximity mechanisms (NFC, Bluetooth 4) the project also allows to easily distribute technical documentation to the qualified maintenance technician without the need to be seated in front of a computer At the office.

The software solution is provided in HOSTING at the TOPGRAF infrastructure or appropriately installed at the client’s Farm Farm. A BASIC solution is foreseen that includes most of the functionalities present in the system, while the CUSTOM solution provides mainly in addition direct integration with the Management Systems internal to the Company (ERP, CMS, PDM …) to manage for example the product availability and price lists, APPs, warranty spare parts management, E-commerce. Partiricambio.it is geared towards service technicians, who have access to the entire library of documents (Installation manuals, Use and Maintenance Manuals, Wiring Diagrams & Plumbing, Bulletins and Technical News) in different languages ​​associated with products . As far as the SPARE PARTS are concerned, thanks to user profiling, it is possible to associate products, price lists and specific consultation languages ​​for each registered user. The numerous search filters (textual and / or numerical) and the graphical navigation based on the Explosions (3D tables) allow a quick identification of the Spare Parts to be replaced. The E-Commerce module allows the C.A.T. and / or to the Distributor / Dealer / Agent to place purchase orders (B2B) or to purchase in real time (B2C). The use of the APPs on personal communication devices (Smartphones and / or Tablets) allow immediate access to the documentation and / or spare parts and / or other specific data (eg Warranty) of the individual model / product to the registered user based on immediately available information (registration number and / or barcode and / or QR Code).

Technologies
ASP.NET, Sql Server, Web services, Web, Android, iOS, QRCode